Coinsquare Login — Quick guide for Canadian users

Short description

This page provides a clear, step-by-step Coinsquare login guide aimed at Canadian users. It covers how to sign in safely, enable two-factor authentication (2FA), common login problems and how to recover access to your Coinsquare account.

How to sign in (desktop & mobile)

1. Open your browser and visit https://coinsquare.com (or use the official mobile app).
2. Click Sign In or Login and enter the email address you used to register.
3. Enter your password. If you enabled 2FA, you'll be prompted for the authentication code from your authenticator app or SMS.
4. After successful authentication you will land on your dashboard — check your portfolio and recent activity to confirm everything looks correct.

Enable and manage Two‑Factor Authentication (2FA)

Two‑factor authentication adds a second layer of protection. We recommend using an authenticator app (Google Authenticator, Authy) rather than SMS when possible.

1. Go to Settings > Security on your Coinsquare account.
2. Choose "Two‑Factor Authentication" and follow the prompts to scan the QR code using your authenticator app.
3. Save recovery codes in a secure location — they are essential if you lose access to your 2FA device.

Troubleshooting common login issues

"Incorrect password" or "Unable to login"

Double‑check that Caps Lock is off and that you're using the correct email. If unsure, use the "Forgot password" link to reset it.

Not receiving 2FA codes

If you use SMS and codes aren't arriving, check mobile network coverage and blocked messages. If you use an authenticator app, ensure the device clock is correct (set to automatic time).

Login stuck or page not loading

Try clearing your browser cache, disabling extensions, or using an incognito/private window. Confirm Coinsquare services are operational via their status page or official support channels.

Account recovery

If you cannot access your account, use the "Forgot password" flow first. If that fails (for example, you no longer have access to your recovery email or 2FA device) contact Coinsquare support and be prepared to provide identity verification documents as requested.

Keep copies of any recovery codes issued when you set up 2FA; these often are the fastest way to regain access.

Security best practices (Canada‑focused)

• Use a strong, unique password and a reputable password manager.
• Prefer app‑based 2FA (Authenticator apps) over SMS when available.
• Enable account alerts and monitor login history for unfamiliar access.
• Beware of phishing: always confirm you are on the official Coinsquare domain before entering credentials.

Frequently asked questions

How long does a password reset take?

Most resets are immediate; if you must verify identity it can take longer depending on documentation provided.

Can I change my 2FA device?

Yes — use your current 2FA device to disable the old one and enable a new authenticator. If you no longer have the old device, contact support and follow their recovery process.